![]() ![]() You can try the following steps to try to fix the update issue. ![]() Then restart your computer and reconnect your wireless mouse & keyboard to see how the problem behaves. Find your wireless mouse and keyboard and right click to uninstall it. Otherwise, repeat from step #4.Ĭlick Finish to exit the Logitech Unifying Software. Find the sound card driver in the device manager and right click to uninstall it. Bluetooth troubleshooting for Logitech Bluetooth Mice, Keyboards and Presentation remotes. If you can type in the testing box, select Yes and then click Next. When your keyboard is detected, you'll see this window: Windows: Start > Programs > Logitech > Unifying > Logitech Unifying SoftwareĬlick Next at the bottom of the Welcome screen.įollow the on-screen instructions to turn your keyboard off and then back on. Plug the receiver securely into a working USB port on your computer.ĭownload the correct version of Logitech SetPoint Mouse and Keyboard Software from the MK360 Downloads Page. For instructions on turning on your keyboard, see answer 360023244714. For instructions on changing your keyboard batteries, see answer 360023244714. If issues persist, run G HUB with the default settings: Exit G. G HUB should then download the driver for your device. It should re-enumerate and be detected in G HUB. Unplug the device and plug it back into a different USB port. Radio frequency (RF) interference from other sources, such as:įix or rule out the potential problems listed above. Check Delete the driver software for this deviceand then click Uninstall.Using your wireless keyboard on metal surfaces.Plugging the receiver into a USB hub or other unsupported device such as a KVM switch ( NOTE: Your receiver must be plugged directly into your computer).Moving the receiver to another computer Make sure the device is fully charged (replace the batteries with brand new batteries if its not a rechargeable device).Moving the receiver from one USB port to another.You can even track your Pebble mouse on bed covers. Launch the Unifying Software: Windows: Start > Programs > Logitech > Unifying > Logitech Unifying Software. The connection between the keyboard and the Unifying receiver can be lost for several reasons, such as: The slim, lightweight K380 Multi-Device keyboard and M350 Pebble are easy to carry and outfitted with Bluetooth so you can multitask at home, on the go, or at your favorite cafe. To re-connect your MK710 keyboard, do the following: Download the current version of the Logitech Mouse and Keyboard software (SetPoint) from the MK710 Downloads Page. When your MK360 keyboard isn't working, the problem is likely a lost a connection. ![]()
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